Fluffies — Support

Last updated: 1 July 2026

Need help? Use our contact form below and we'll get back to you as soon as we can.

How to play

Fluffies is controlled entirely with your head and your eyes — no touchscreen aiming.

Tip: Tracking is based on where your face appears to the camera, so you don't have to do all the work with your head — some players prefer to keep their head still and steer the crosshair by tilting the phone slightly instead. You can also combine the two: broad aim with your head, fine adjustments with the phone. Use whichever feels most comfortable.

Do I need to blink?

No — by default Fluffies never asks you to blink. Wherever an action needs confirming, you simply hold your crosshair locked on the target and a short 3 · 2 · 1 countdown completes it for you; the on-screen prompt reads “Keep target lock”. This works everywhere: finishing calibration, collecting boxes, detonating bombs, choosing characters, weapons and menu buttons, and destroying the Fluffies that Hard Mode makes lock-to-destroy. If you’d rather use blinks for these actions instead, open Settings and turn Disable Blink Detection off — calibration will then add a one-time blink step at the end. You can switch back whenever you like.

Adjusting tracking sensitivity

The Tracking Sensitivity control in the bottom-right of the screen lets you choose how responsive your crosshair is to head movement — you can change it at any time during gameplay. Low is gentler and more precise, good for smaller movements or sitting close to the camera. High is more responsive, moving the crosshair further for the same head movement — good if you prefer quicker, sweeping motions or are sitting further back. Mid is a balanced default.

Getting started

Saving and continuing your game

If you're logged into an account, your progress is saved automatically as you play and again when you quit. The next time you return, a "Welcome back" screen lets you continue your saved game from where you left off, or start a new game from the beginning. Starting a new game clears your saved game — but any Extra Lives or Bombs you've purchased are always kept. Guest sessions aren't saved, so create a free account if you want to continue later.

Common issues

Calibration isn't detecting my face

Try moving to an area with more even lighting, remove glasses if they're causing glare, and make sure your whole face is visible in frame. If calibration is taking a while, a "Having trouble? Tap for help" prompt will appear automatically and bring you straight to this page.

Camera permission was denied by accident

Go to your device's Settings app → Fluffies → Camera, and enable camera access. Then relaunch the app.

My progress or scores aren't saving

Progress and leaderboard scores only save if you're logged into an account — guest sessions don't persist between games. Check you're logged in from the profile icon on the title screen.

I forgot my password / want to change it

You can change your password at any time from the Profile screen once logged in. If you're locked out, tap "Forgot password?" on the login screen in the app, or use our password reset page here on the website.

I want to delete my account

You can permanently delete your account, along with all associated scores and progress, from Profile → Danger Zone → Delete Account. This requires your current password and cannot be undone.

A purchase didn't go through / I want to restore purchases

Open the in-game Store (from the title screen or the game-over prompt) and tap "Restore Purchases." If a purchase still isn't showing up, use our contact form below with your username and roughly when the purchase was made.

Contact us

Can't find what you need here? Send us a message below and we'll get back to you as soon as we can.

Related

See our Privacy Policy for details on how Fluffies handles camera, account, and gameplay data.